Privacy Policy

Reykjavik Erupts values your privacy, and we make it a priority to safeguard your personal information. Our privacy policy applies to any online activity on our website, www.reykjavikerupts.is. This policy is not applicable to any information collected offline or via channels other than this website.

By using our website, you hereby consent to our privacy policy and agree to its terms and conditions.

Information Collected

When you book a tour with us, we ask you to provide personal information necessary to complete your booking. This includes your name, email address, phone number, and credit card information. Additional optional fields are available for you to fill out, like your hotel location if you have requested hotel pick-up or drop-off.

We may contact you via email with tour status updates, potential changes, photographs from your tour, or surveys. You can always opt out of these emails at any time. Your data and information will never be given out, sold, or otherwise shared with a third party.

Access to your information is limited to a handful of employees who are responsible for overseeing bookings to ensure you receive the best possible service. All online credit card transactions are done through the secure payment platform Borgun (www.borgun.is) using SSL encryption, ensuring your information is protected at all times.

If you have any questions regarding our privacy policy you can always contact us at info@reykjavikerupts.is

Reykjavik Erupts is firmly committed to protecting the privacy of our customers and visitors to our website and to protecting the security of the information from clients.

We collect personal information when you register for a trip quote or otherwise voluntarily provide such information to provide a better user experience.

We prevent unauthorised access, and we do not sell, rent, or loan our subscriber or customer lists to third parties for email marketing.

The personally identifiable information you provide to us for making a travel reservation is made available to the applicable hotel, airline or auto rental agency for the purpose of completing your reservation request.

Disclosure of your information

Reykjavik Erupts is an Icelandic company and is subject to Icelandic laws. We may disclose personal information without the user’s permission to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others or protect anyone’s rights, to protect our guests, staff, associates or property (including this site).

Reykjavik Erupts is a fully licenced Tour operator, we co-operate with Bokun.is for booking of our tours and Borgun.is is responsible for handling the payments. Reykjavik Erupts is never in possession of your credit information.